The Offer

• Work From Home – No commuting, just a reliable internet connection and a quiet workspace.
• Make an Impact – Your work directly contributes to smoother operations and customer satisfaction.
• Variety & Growth – Every day is different, and you’ll have the chance to take on new responsibilities.

The Job

Why This Role Matters

Behind every successful installation is a well-organized team. You will play a crucial role in managing schedules, supporting customers, handling billing, and keeping operations on track. If you love organization, problem-solving, and working in a fast-paced environment, this role is for you.

What You’ll Do

Office & Administrative Support

• Manage emails, phone calls, WhatsApp messages, and light LinkedIn communication to keep workflows smooth.
• Schedule appointments and coordinate calendars for technicians and project timelines.
• Assist with customer support tickets, helping with estimates, change orders, and follow-ups.
• Order materials and schedule job installations, including coordinating lift rentals when needed.
• Keep Trello and other workflow tools updated and organized.

Billing & Collections

• Assist with invoicing and payment follow-ups to ensure smooth cash flow.
• Track customer payments and maintain billing records.
• Send reminders and manage basic collections when needed.

Marketing & Customer Engagement

• Assist with LinkedIn automation and follow-ups to maintain engagement with leads.
• Make light sales calls to check in with potential clients and follow up on warm leads.
• Brainstorm and implement new marketing ideas to improve customer outreach.

Technical & Customer Support

• Provide basic troubleshooting support for customers with minor issues.
• Respond to inquiries, provide updates on service requests, and manage expectations.
• Proactively find creative solutions to customer and operational challenges.

The Profile

What You Bring to the Table

• Proven experience as an Executive Assistant or Administrative Assistant.
• Excellent English communication skills—especially over the phone.
• Highly organized, detail-oriented, and proactive—you take initiative and get things done.
• Tech-savvy—comfortable navigating various software like Trello and invoicing tools.
• Experience with billing, invoicing, and collections is a plus.
• Comfortable with light sales calls and customer follow-ups.
• Creative and resourceful, always looking for ways to improve efficiency.

If you’re highly organized, tech-savvy, and thrive in a fast-paced environment, we’d love to hear from you. Apply today and help us take our growing company to the next level.

The Employer

Our client aims to redefine remote staffing through a unique matchmaking approach. Bridging global talent with American companies, our client manage team synergy, attendance, payments, and foster lasting business-staff relationships.